Frequently Asked Questions
Q. How often should I have my windows professionally cleaned?
A. The frequency depends on various factors, such as location, the environment, and personal preferences. Typically, our clients prefer a bi-monthly cleaning for commercial places and quarterly for residential.
Q. Do you clean windows inside and outside?
A. Yes, our services include both interior and exterior window cleaning.
Q. What cleaning products do you use?
A. We use eco-friendly and professional-grade window cleaning solutions to ensure a streak-free and sparkling finish.
Q. Do I need to be home during the window cleaning service?
A. It's not necessary, but it's preferred to ensure access to all windows. If you can't be home, we can make access arrangements.
Q. How do you price your window cleaning services?
A. Our pricing is based on factors such as the number and size of windows, difficulty level, and service frequency. We can provide a personalized quote after assessing your specific needs.
Q. What payment methods do you accept?
A. We typically accept various payment methods, including credit cards, checks, and online payment platforms.
Q. Do you offer any discounts or promotions?
A. We may offer promotions during certain seasons or for specific services. Check our website or contact us for current discounts.
Q. What if it rains on the scheduled cleaning day?
A. Light rain usually won't affect our ability to clean windows. However, if weather conditions are severe, we may need to reschedule for safety reasons.
Q. Do you clean window screens and tracks?
A. Yes, our services often include cleaning screens and tracks to ensure a thorough window cleaning.
Q. Can you remove hard water stains from windows?
A. Yes, we have techniques and products to address complex water stains and mineral deposits on windows.
Q. How long does a typical window cleaning service take?
A. The duration varies based on the size and number of windows and their condition. We can provide an estimated time frame when giving you a quote.
Q. Is your window cleaning service insured?
A. Yes, we carry insurance to protect our clients and team members during cleaning.